Askpedia FAQ

Introduction

1. Askpedia Overview

General

1. What is Askpedia?
2. Who is Askpedia?
3. How does it Work?
4. What are the major features of Askpedia?
5. How is Askpedia different from web search engines?
6. Do I have to pay to use Askpedia?
7. Do I have to pay to Ask a Question?

Getting Started

1. How can I start using Askpedia?
2. How do I create an account on Askpedia?
3. Why do I have to validate my email address?
4. I didn't receive my validation email. What should I do?
5. What are the benefits of creating an account on Askpedia?
6. Why do I have to provide my Zip code/City information?
7. How do I ask a new Question?
8. How do I add money to my Askpedia account?
9. How do I answer Questions?
10. How do I select the Best Answer to my Questions?
11. How will I know if my answer is selected as the Best Answer?

Privacy and Security

1. Is my email information kept private on Askpedia?
2. Can I remain anonymous on Askpedia?
3. Is my password kept private and secure on Askpedia?
4. Is it secure when I add money to my account?
5. Is it secure if I store my credit card information?

Asking a New Question

1. How do I ask a new Question?
2. How is an Open Format Question different from a Survey Question?
3. What should I enter in the Question Subject field?
4. What should I enter in the Question Details field?
5. What should I enter in the Question Tags field?
6. What are Tags?
7. How can I decide on Tags for my Question?
8. What does Askpedia do with Question Tags?
9. How do I define Survey Question Responses?
10. What are Question Rewards?
11. When are Question Rewards deducted from my account?
12. How do I decide on the Question Reward amount?
13. What is the Question Listing Duration field?
14. What is the Question Location field?
15. Why do I need to preview my Question before submitting it to Askpedia?

Asking GroupAsk Questions

1. What is a GroupAsk?
2. Can any question become a GroupAsk Question?
3. How do I join a GroupAsk Question?
4. How do I find GroupAsk Questions?
5. What is the benefit of allowing multiple GroupAsk participants?
6. What is the benefit of joining as a GroupAsk participant?
7. Why do I have to provide a GroupAsk Reward to join a GroupAsk question?
8. What is the difference between a Question Reward and GroupAsk Question Reward?
9. How does the Best GroupAsk Answer get selected?

Finding Open Questions

1. How can I find Open Question?
2. What is the difference between Top Open Questions and Open Questions Listings?
3. How do I use the Find Questions box in Open Question Listings?
4. What is the Open Question tag cloud?
5. What is the My Knowledge option in the Open Question tag cloud?
6. What are My Knowledge Tags?

Exploring Answered Questions

1. How can I browse and search Answered Questions?
2. What is the difference between Popular Questions and Answered Questions Listings?
3. How do I use the Find Questions box in Answered Question Listings?
4. What is the Answered Questions tag cloud?
5. What is the My Knowledge option in the Answered Questions tag cloud?
6. What are My Knowledge Tags?

Answering Questions

1. How do I answer Questions?
2. How do I find Questions to answer?
3. How will I know if my answer is selected as the Best Answer?

Requestion Question Arbitration

1. What happens if I'm not satisfied with my question's answers?
2. When can I request arbitration?
3. Can I request arbitration for all Questions?
4. What happens if my Arbitration Request is Granted?
5. What happens if my Arbitration Request is Denied?

Selecting Best Answers and Best GroupAsk Answers

1. How does the Best Answer get selected?
2. What happens if the Question owner does not make a Best Answer selection?
3. What happens it a Question receives no Answers?
4. How does the Best GroupAsk Answer get selected?
5. Can a single answer be selected as the Best Answer and Best GroupAsk Answer?

Question Rewards and GroupAsk Question Rewards

1. Who gets the Question Reward for questions with Question Rewards?
2. If my answer is selected as the Best Answer, do I get the entire Question Reward?
3. Who gets the GroupAsk Question Reward for GroupAsk questions?
4. If my answer is selected as the Best GroupAsk Answer, do I get the entire GroupAsk Question Reward?
5. If my answer is selected as the Best Answer and Best GroupAsk Answer, do I get both the Question Reward and GroupAsk Question Reward?

Inappropriate Questions and Answers

1. What kind of Questions and Answers are considered inappropriate?
2. What should I do if I see an inapproprate Question?
3. What should I do if I see an inapproprate Answer?
4. What happens when a Question or Answer is removed?

Finding Experts

1. How can I find Experts?
2. Who is considered to be an Expert in Askpedia?
3. Why can't I find myself in the Experts Directory?
4. Why does my Top Experts rank stay the same even though I just answered a Question?
5. How can I find Experts in my local area?

Adding and Withdrawing Money

1. How can I add Money to my Account?
2. How much Money can I add to my Account?
3. Can I withdraw Money I've added to my Account?
4. What can I do with my Answer Rewards?
5. How can I withdraw my Answer Rewards?

Q&A Ratings

1. Can I rate Questions?
2. Can I rate Answers?
3. Can I rate Answers for Open and Answered Questions?
4. I tried rating an Answer and nothing happened. Is this a bug?
5. Do I have to be logged in to rate Answers?

User Ratings

1. What is a User's Questions Rating?
2. How is a User's Questions Rating calculated?
3. What is a User's Answers Rating?
4. How is a User's Answer Rating calculated?

My Contacts

1. What are "My Contacts"?
2. What are "My Askers"?
3. What are "My Experts"?
4. What are "Added Contacts"?
5. How do I use "My Contacts"?

Tags and Tag Clouds

1. What are Tags?
2. How do I enter a Tag that consists of two words?
3. What is a tag cloud?
4. How do I navigate a tag cloud?

Interest and Knowledge Tags

1. What are Interest Tags?
2. How can I see my Interest Tags?
3. Who can see my Interest Tags?
4. How do I use my Interest Tags?
5. What are Knowledge Tags?
6. How can I see my Knowledge Tags?
7. Who can see my Knowledge Tags?

Contacting Askpedia

1. How can I get in touch with Askpedia?