Medical Administrative Assistants perform tasks specific to the healthcare industry and general administrative duties. General tasks may include answering the phone, greeting patients and visitors, ordering supplies, sorting mail, bookkeeping and creating invoices. Tasks that might require specialized knowledge include updating and maintaining patient medical records, processing insurance forms, scheduling patient appointments or medical procedures and coordinating lab services. They may also assist physicians or medical personnel with various tasks, including transcribing dictation, writing correspondences or preparing reports and presentations.
Medical Administrative Assistants are employed in a variety of settings and their job duties vary depending on the employer. According to the U.S. Bureau of Labor Statistics, www.bls.gov, over 60 percent of medical assistants worked for physicians' offices. Others work for hospitals, chiropractors, optometrists, podiatrists, dentists, outpatient care facilities and long-term care facilities.
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